This week on the podcast, Graham Smith, Sasank, Vemana and Jim Marion join Dan at Oracle Open World 2019 to recap the big PeopleSoft announcements. The group discusses the upcoming UI changes in PeopleTools 8.58, the upcoming Kibana visualizations capabilities for application data, and a discussion about search security.

Show Notes

• 8.58 UI Changes @ 3:00
• Kibana Visualizations @ 10:00
• Search Security @ 18:00
• Chatbots and demos that go wrong @ 27:00

This week on the podcast, Dan shares a few tips he's learned on writing better bash scripts, how the OpenDistro Elasticsearch plugins can be used, and how to generate dump files for App Designer. Then Kyle and Dan discuss how the approached an issue with slow process starts and why understanding the technology stack is so important.

Show Notes

• Bash skillz @ 3:00
  • Useless Use of Cat
  • Shellcheck
• App Designer Dump Files @ 8:45
• OpenDistro ES @ 10:30
  • ElastAlert
  • Elasticsearch DSL
• Troubleshooting Slow Process Starts @ 19:00
• Uncommon Solutions @ 34:00

Troubleshooting Framework

1. Work to Replicate the issue/Look at code (if possible)
2. MOS/Local Knowledge Base (wiki or tickets)
3. Isolate the cause/Eliminate variables/Research Logs
4. Attempt to understand the flow/technology/stack
5. Develop root-cause theory
6. Test to prove/disprove theory

This week on the podcast, Kyle shares some tips on escalating your SR's and what to expect when you do escalate. Dan dives into a DPK Password issue and how he approaches troubleshooting with the DPK.

Show Notes

• How to Request Management Attention for your SR @ 2:30
• Troubleshooting DPK Issues @ 18:30

Troubleshooting Steps

1. Work to Replicate the issue/Look at code (if possible)
2. MOS/Local Knowledge Base (wiki or tickets)
3. Isolate the cause/Eliminate variables/Research Logs
4. Attempt to understand the flow/technology/stack
5. Develop root-cause theory
6. Test to prove/disprove theory

This week on the podcast, Dan finds a great feature in Royal TSX, Kyle talk about a Macroset issue, and we start a small series on building a troubleshooting framework for PS Admins.

Show Notes

• Charlie Sinks featured by Rundeck @ 2:15
  • #66 - Catch-up Projects
  • #105 - Agile PeopleSoft
• Royal TSX and Credential Management @ 4:45
• Macroset Issues @ 10:45
  • Jim Marion on Marcosets
  • Macro Set Changes Not Displayed After Being Applied to Branding Theme
  • Macroset CSS Bug
• Buliding a Troubleshooting Framework @ 26:00